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11 June 2019 Published in Blog Written by 

Stuttering Mouse

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My Page Took On A Life Of Its Own

A few weeks back I was writing an article and used my mouse to underscore a word … then the strangest thing happened. My page took on a life of its own and began to repeat pages and wouldn’t stop until I turned off my Word application.

Thinking that I’d been hacked or that there was something dreadful happening from outside my browser, I turned off my computer and rebooted.

Everything seemed fine until using the mouse again to copy and paste words in a document. Again, the document began to auto repeat constantly. Before I could use the keyboard, 20 unique new documents had been created. Yikes!

Distraught and fearful that a hacker had taken charge of my computer, I called my Microsoft guru Leonard. Our computers run on Windows 7. We talked about the syndrome. He set me about methodically running assorted system tests to verify if we had a major breach. After running an ESET, Malwarebyte, CC Cleaner, and assorted Internet cache tests, removal of the mouse in device manager and re-booting the system, we determined that my computer and our network was not compromised.

Leonard ran some deep clean boot analyses remotely and called the next day with his analysis of the problem. He said: “As strange as this may sound, it seems as if you have a stuttering mouse.”

I wasn’t sure whether to laugh or ask if he was joking. He went on to say that while looking for the syndrome he discovered mention of the stuttering mouse presenting the same strange problem I was having. Leonard suggested that we replace our remote mouse with a new model. We had already changed the batteries the previous day, and realized it wasn’t a battery issue.

So, we bought a new remote mouse, turned off the computer, inserted the remote wireless mouse receiver/driver, inserted a battery and everything seemed to work well. I had no issues whatsoever the remainder of the day. Problem resolved.

Well, not exactly. The next day I booted up the computer ready for catching up on all the projects I’d been unable to work on … and my keyboard wouldn’t function. The mouse was working perfectly but the keyboard was dead. Even though we changed the keyboard’s battery, just sat there.

This time we didn’t call Leonard. Realizing that the old mouse was a matched component with the keyboard purchased several years previous, we further deduced that the new wireless mouse receiver/driver was not programmed for the old keyboard – they obviously share one remote wireless receiver. So, we went to Staples and bought a combo mouse and keyboard, came home, inserted the new receiver in the mainframe and poof, the problem was solved.

This fix was inexpensive and simple once we realized the problem. However, it terrified us because we naturally went to the ‘worst-case’ scenario and assumed a security breach or hack.

We had never heard the term “Stuttering Mouse” before this incident. I’ve been using computers and keyboards since they were invented. Maybe reading this article will save you the fear and surprise of a similar experience.

Now you know how to handle this surprise; hope you never have to deal with it.

Pat Dwight

HQZ Experts assists clients in working more efficiently, solving marketing and managing tactics. Let's talk about your approach

Call us and learn more - Contact Pat Dwight: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 949-454-6149.

Last modified on Tuesday, 11 June 2019 16:40

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